Ambulette Transportation

Wheelchair transport in Westchester County and NYC

How to get a wheelchair when arriving at the airport

When arriving at the airport, it’s not exactly clear how to get a wheelchair so you can get through the airport efficiently.  There is a manual for assisted services at NYC metro airports, including JFK, LaGuardia, Newark Liberty, and Stewart (click here), but it still is not exactly clear.

Finally after, some research, we found that in order to get a wheelchair upon arrival, you will need to make arrangements with your airline.  Here is what you need to do:

-Upon making your flight reservations, make a request for wheelchair assistance

-When you arrive at the airport at the curb location of your airline, tell an attendant that you have requested a wheelchair, and they will help you

-For motorized wheelchairs and scooters, notify the airline check-in counter at the airport 48 hours in advance regarding battery specs

-Arrive at the airport at least an hour ahead of departure because you will need to check your battery


If you have any other questions, feel free to contact us here.